Paytm on Wednesday announced a new feature that will allow anyone to make payments using a Paytm wallet, regardless of whether or not they have a smartphone. You will still need a smartphone (or access to a PC) in order to create your Paytm account, and link it to your phone number - and of course to load funds into the wallet. However, to make payments on a day to day basis, you won't require a smartphone or an Internet connection. All you require is a phone that works - regardless of it being a smartphone.
Paytm has launched a toll-free phone number - 1800 1800 1234 - you will have to call it from your registered mobile number in order to set your PIN. You'll hear a voice message letting you know that you'll get a call back to set the PIN.
After that, you can make payments by calling this number, typing in the phone number of the recipient, then the amount, and finally typing in your PIN for confirmation. You do not require a smartphone, or the Paytm app, or an Internet connection, to make use of this feature. Although it's not the easiest method for making payments, there could be a number of situations where such a feature is useful.
For example, several of us still prefer to use feature phones for the simplicity of use. For such users, who are now forced to transact digitally owing to the demonetization of Rs. 500 and Rs. 1000 notes, Paytm's toll-free number would be helpful. On the other hand, for people who are still using a feature phone because they can't afford a smartphone or don't need one, this number, along with a visit to a cyber cafe, could be very empowering. And of course, there are also people who might prefer to use this method rather than tap through multiple screens on an app.
Source: Paytm
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