Taking Jio's offer a step further, Chairman and Managing Director of Reliance Industries Limited, Mukesh Ambani, on Thursday announced the 'Jio Happy New Year' offer for its new and existing customers.
"Starting Dec 4, 2016, every new Jio user will get data, voice, video and the full bouquet of applications absolutely free till March 31, 2017. We are calling this Jio Happy New Year offer. All existing Jio customers will get extended benefits of Jio Happy New Year offer on current SIMs," Ambani said in an address to stakeholders at RIL’s Navi Mumbai office.
Starting its service in September, Jio already has over 52 million customers registered, he said, "In the first three months, Jio has grown faster than Facebook, Whatsapp or Skype." Ambani added that on an average a Jio customer was "using 25 times more data than the average Indian broadband user." Under the Jio Happy New Year offer, Jio customers will get 30 times the average usage on other networks absolutely free until March 31, 2017.
Jio signs up more than 6 lakh customers every single day for the last three months, with the help its fast-track Aadhaar-based eKYC, which allows SIM activation in five minutes.
Ambani added: "We have recently introduced home delivery of Jio SIMs, so that these customers, who are often too busy to visit a store, can get a Jio SIM home delivered."
"And once delivered, the Jio SIM can be activated in 5 minutes through eKYC. This feature is being progressively launched across India through the MyJio application and will be available in the top 100 cities by December 31, 2016." About 8 per cent of Jio towers have experienced congestion due to abnormally high data usage.
Mukesh Ambani also claimed that nearly 900 crore voice calls from Reliance Jio were blocked by other telcos, and added that Jio thanks the government and TRAI for enforcing the license conditions. He added, "call block rates have come down from over 90 percent to nearly 20 percent yesterday, and we are working with all operators to bring this to within the limit of 0.2 percent."
He also added that Jio now fully supports MNP so all customers can retain their number while migrating to Jio.
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