Samsung has announced that it is ending the production of the Galaxy Note 7 and permanently discontinuing it worldwide after reports of devices it had deemed safe catching fire.
The decision comes immediately after the company issued a press release asking users to power down all original and replaced Note 7 units, and for retailers and career partners to stop sales and exchanges of the smartphone.
"We remain committed to working diligently with appropriate regulatory authorities to take all necessary steps to resolve the situation." said Samsung on its blog.
The decision to end the Note 7's production is the final step in a rather complicated journey. After being announced back in August and being met with generally positive reviews, the Note 7 first came under fire or should I say got fired after reports of units exploding surfaced on the internet. After 35 cases had been reported, Samsung issued an official recall of the device, which sent everyone into a tizzy with airlines and airport authorities calling for an official ban on usage of the device in several countries.
Samsung did the best on its part, replacing not just the affected but every Note 7 it sold and issuing a new device with an updated battery pack and a green battery indicator so the customers and authorities alike could tell them apart. It even restricted the older devices from charging beyond 60% so people who hadn't replaced theirs yet wouldn't overcharge them.
But after the replacement units also started catching fire, most notably one on a Southwest Airlines flight 994 from Louisville to Baltimore, which had to be evacuated when a passenger's replacement Note 7 caught fire, Samsung eventually asked everyone to power them down.
And finally did what was inevitable and, some might argue, what should have been done from the beginning, pulled the plug entirely on the Note 7.
Source: Samsung Newsroom
Follow Me On Snapchat>>> @iamBhavish
Follow Me on Twitter>>> @iamBhavish
And like us on Facebook>>> The Gud1
No comments:
Post a Comment